The City of Garden City offers several convenient payment options listed:
Online
We will implement a new Utility Billing Software on January 4, 2024. Residents may expect minor changes to the format of monthly statements. If your account is set up for automatic withdrawals, you will need to update your online account and automatic banking information before January 4th for your payment to be processed. If you have any questions, please call the Service and Finance Office at 620-276-1100.
Pay as a guest with no user sign up required. Simply enter your account number and payment information, or establish a user account and have access to more account information, statements, and payment options including:
- Recurring Payments. Sign up to have your utility accounts automatically paid each month on the due date with a debit/credit card. Each recurring utility account payment will be treated as a single transaction and posted to your debit/credit card as such.
- Manually pay multiple utility accounts at the same time. Enter the amount you wish to pay for each account and select 'Pay Accounts'. Each utility account payment will be treated as a single transaction and posted to your debit/credit card as such.
A fee will be added to all online payment transactions processed. This fee is to help offset some of the costs of providing the customer with the option of paying online.
In Person
The City of Garden City accepts cash, check, money order, credit/debit cards both inside or through our drive-up window from 8:30 am through 4:30 pm, as well as a secure drop box located at:
City Administrative Center (Service and Finance Office)
301 N 8th Street
Garden City, Kansas 67846.
By Phone
Visa/Mastercard/Discover/Debit Cards/E-Check
Beginning September 1st, 2016, we accept payments over the telephone. Please call 620-276-1100 to make a payment. Follow the instructions as given to make your payment. This is a speech recognition application, so the system may not respond correctly if you are in a noisy area.
A fee will be added to all telephone payment transactions processed. This fee is to help offset some of the costs of providing the customer with the option of paying over the telephone.
Current Rates
View a summary of current rate information (PDF) for all utilities and other charges that may appear on your bill.
New water and sewer rates can be found in Ordinance No. 3008-2025.
Please see the Code of Ordinances for detailed rate information.
Budget Billing Plan
Take the guesswork out of your monthly utility bills. Set up a predictable billing amount with Budget Billing. Budget Billing averages a stable monthly billing amount based on your last 12 months service history. Customers are eligible for Budget Billing after service has been established at a location for at least 12 months, and must have a zero balance. Budget amounts are reviewed in May and October and are adjusted accordingly. The Budget Billing Plan works in conjunction with Automatic Bill Payment Plan. Please see page two of your most recent utility bill to see what your budget billing amount would be. If you remove yourself from the budget billing plan, there will be a six month waiting period before you are re-eligible for the plan.
At this time Budget Billing is not available to set up online, you must come by the Service and Finance office.